Privacy Policy

Privacy Practices and Text Messaging Terms

This policy explains how CHESAPEAKE CHAUFFEURED TRANSPORTATION, LLC, of Easton, Maryland, collects, uses, and protects information about clients and passengers, and how our text messaging service works. Effective October 16, 2026.

1. Information We Collect: When you request a quote or make a reservation, we collect your name, email address, mobile telephone number, the telephone number of any passenger or point of contact you name, pick-up and drop-off locations, travel dates and times, flight or train details when applicable, and the payment information needed to guarantee and complete your reservation.
2. How We Use Information: We use this information to prepare quotes, schedule and perform chauffeured transportation, communicate with you and your passengers about your trip, process payments, issue receipts and invoices, and meet legal and accounting requirements.
3. Information Sharing: We do not sell your personal information. We share it only with service providers who help us operate our business, such as payment processing, accounting, email delivery, and text messaging providers, and only as needed to provide those services, or when required by law.
4. Payment Information: Credit card payments are handled by our third-party payment processors. We do not publish or share payment card details for any purpose other than completing your transaction.
5. Text Messaging: By giving us your mobile telephone number when you request a quote or make a reservation by telephone, email, or through our online reservation form, you agree to receive text messages from CHESAPEAKE CHAUFFEURED TRANSPORTATION about your trip. These messages include reservation confirmations, changes and cancellations, reminders before pickup, and day-of-service updates such as chauffeur assigned, en route, and arrived. We do not send marketing or promotional text messages.
6. Text Messaging Terms: Consent to receive text messages is not a condition of purchase. Message frequency varies with your reservations. Message and data rates may apply. Reply STOP at any time to opt out, after which you will receive no further text messages from us. Reply HELP for help, or call (410) 822-5466. Text messaging is subject to your wireless carrier's availability, and carriers are not liable for delayed or undelivered messages.
7. Mobile Information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support of our services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent, which will not be shared with any third parties.
8. Data Security and Retention: We use reasonable administrative and technical safeguards to protect your information, and we keep reservation and billing records for as long as needed for service, accounting, tax, and legal purposes.
9. Your Choices: You may ask us to correct or delete your personal information, or to stop contacting you by email or text message, by contacting us at the address below. We may keep information we are required by law to retain.
10. Terms of Service: Our reservations are governed by our Contract of Carriage, Policies, Terms and Conditions.
11. Changes to This Policy: We may update this policy from time to time. The effective date above shows when it was last revised.
12. Contact Us: CHESAPEAKE CHAUFFEURED TRANSPORTATION, LLC, 310 Ashby Commons Dr., Easton, MD 21601, telephone (410) 822-5466, email reservations@chesapeakelimo.com.